Cancellation Policy
We understand that plans can change. To provide clarity and fairness, please review our cancellation policy below:
Reservation & Payment Terms:
• A 50% deposit is required at the time of booking to secure your reservation.
• The remaining 50% balance is due 14 days prior to check-in.
Cancellation Policy:
• Cancellations made 15 or more days before check-in: Your deposit will be refunded in full, minus a $25 processing fee per unit reserved.
• Cancellations made 14 days or fewer before check-in: The full amount of the reservation is non-refundable.
• No-shows or early departures: No refunds will be issued.
Modifications:
• Reservation changes are subject to availability and must be made at least 15 days before your scheduled arrival.
• Any change in dates within 14 days of arrival will be treated as a cancellation and rebooking and will follow the standard cancellation policy.
All cancellations must be made at this link: https://Hashshideaway.com
Reservations booked through online travel agencies, such as Expedia, Booking.com, Hotels.com and more: Please see the cancellation policy as it is posted on the online travel agency that was used to make the reservation. Cancellations must be submitted directly with the online travel agency.
All reservations are final once booked: any modifications of rooms or dates are treated the same as a cancellation. 14 or more day’s notice incurs a $25.00 modification fee.
General Policy
- Check In: 4:00pm
- Check Out: 11:00am
- No Pets Allowed
- Guests must be 18 years of age or older to check-in
- Must use valid Credit Card to book
- No Smoking or Vaping in the units
- Quite Hours 10pm to 8am local time
Please refer to hashshideaway.com for updates.
Sirens you might hear
DO NOT BE ALARMED IF YOU HEAR A SIREN:
• Fire Siren: The Fire Siren is used to alert responders of an incident. It is a wailing siren.
• Long Beach Fire Department: Long Beach has a traditional volunteer fire department.
They carry pagers and radios, and some rely on the fire siren to be notified of an emergency.
• Tsunami Siren: The tsunami alerting system is a much more powerful siren and will come with voice instructions after it sounds. If you feel the ground shake, that is an indication to proceed to high ground immediately.
Thank you for choosing Hash’s Hideaway. If you have any questions, please contact us directly at kimdyan@hotmail.com